Shipping & Returns

UK Shipping is charged at £1.75 for the first item plus 75p per additional item. Please contact me for details of international shipping charges.

I will try to recycle packaging where-ever possible - if you would prefer new packaging please let me know.

All items will be sent by First Class post. I always obtain proof of postage.

Items will usually be posted within 48 hours of a cleared payment being received. If payment is by cheque, then please allow time for the cheque to clear. If there is a delay for any reason, I will contact you.

Custom orders may take a few weeks as they are knitted to order, depending on how many custom orders I have at any time. I will be able to give you an estimated time-scale when we discuss your requirements.

Returns

I am happy to accept returns provided they are returned in a resaleable (unwashed and unworn) condition at your expense. Once I have received the item(s) I will refund the purchase price (excluding postage). Please obtain proof of postage for anything you wish to return as I cannot be held responsible for item that are lost in transit.

I am unable to offer a refund on custom-made items unless they are faulty.